IS Support Specialist
I joined Coronation in 2015 as a graduate within the Client Services team. I became a permanent member of this team in 2016. In 2019, I joined the Information Systems (IS) team as an IS Support Specialist.
Describe what you do here at Coronation and how that benefits our clients
I have been client facing for a number of years and have been fortunate enough to understand the impact that every role within the business has on our client experience. Thus, I strive to ensure that what I do is reliable, efficient and accurate so that our clients receive optimal value in our service to them.
Within Coronation, our team structures are flat. This creates an environment where everyone is approachable, collaborative and working towards a united goal!
What has been your career highlight so far at Coronation?
The entire journey has been a fantastic one! I’m very grateful to have been given the opportunity to grow and build a career with a company whose vision I believe in, people I respect and work that I enjoy.
What do you enjoy mostly about working in your team/department?
The opportunity to learn from my team members who are highly skilled and knowledgeable but also open to collaborative learning and constant development. Boredom is not an option!
When you joined Coronation, what did you find was pleasantly different to what you expected?
One would think that within an organisation where performance objectives are high, the working environment would be cut-throat and brutal. But you quickly learn that Coronation’s corporate culture is key to high performance - this was a pleasant surprise! Within Coronation, our team structures are flat - this creates an environment where everyone is approachable, collaborative and working towards a united goal!
What 3 skills do you feel are necessary for one to succeed in your field?
- Openness and curiosity to explore new and different things
- Flexibility to constantly improve and evolve as a person and as part of a team
- Communication skills - the ability to give, receive and use information is more vital now than it has ever been.