INTEGRATED
ANNUAL REPORT

2018

Full integrated Annual Report

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Notice to shareholders

(including Proxy Form)
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2018 at a glance

Our strategic focus areas

Our business

Remuneration and implementation report

Chairman’s statement

Chief Executive Officer’s review

Governance and committee reports

Information technology and systems report

How we created value for our stakeholders in 2018
People

CLIENTS

We always put the needs of our clients first. Without them, we have no business.
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Shareholders

Shareholders

We aim to create sustainable value for our shareholders.
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Full access

Government & regulators

Compliance with all regulatory and statutory obligations is a top priority.
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Communities

Communities

Dedicated to maximising the impact of our community and education-based CSI initiatives.
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Our People

Our people

Our employees own 24.4% of our business, empowering them to feel and act like long-term owners.
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